Shipping policy

Thank you for shopping with Thee Garden Collection. We take pride in delivering thoughtfully designed, limited-run pieces that reflect both quality and intention. Because we partner with a mix of international and local manufacturers, we ask that you take note of the following shipping expectations:

📦 Order Processing & Fulfillment

  • Some items are made-to-order or sourced through international manufacturers, which may extend processing and transit times.

  • You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way.

🌍 Domestic & International Shipping Times

  • Domestic shipping (U.S.): Typically between 3–7 business days after fulfillment

  • International shipping: Typically between 7–21 business days after fulfillment (timing may vary depending on destination and customs processing)

Please note: Delays may occur due to customs, holidays, weather, or other uncontrollable circumstances.

⏳ Pre-Orders

We proudly offer pre-order options for select releases to help reduce overproduction and promote sustainability.

  • Pre-order items are clearly marked on the product page with estimated ship dates.

  • You’ll receive regular email updates on your pre-order’s production status and shipping timeline.

  • If your order contains both in-stock and pre-order items, we may hold shipment until all items are available unless stated otherwise.

📬 Tracking & Delivery

  • Once your order ships, you will receive an email with tracking info.

  • If your package seems delayed, we encourage you to check with the carrier first, then reach out to us at theegardencollectionllc@gmail.com if further support is needed.

🔒 Shipping Reliability & Brand Promise

As a growing, mission-driven brand, we’re committed to transparency and quality at every step. While our fulfillment model involves both local and global partners, we actively monitor timelines and communicate proactively to ensure you’re always informed.

We appreciate your patience and understanding as we scale responsibly—and we’re grateful to be part of your wardrobe journey.